Terms and Conditions

Returns & Refunds

All sales are final.

We will not be held responsible for any incorrect shipping addresses entered into the system.

Due to the nature of our business, soil is likely to come loose in transit and plants might need a little TLC (tender loving care) upon arrival.

All boxes are wrapped securely for transit, but we cannot control what happens from point A to point B.

If for any reason your Desert box is dismantled at the time of arrival - Please email orders@thedesertbox.com within 48 hours of arrival with pictures.

Do not dispose of planter or packaging as the carrier may request at their return.

Shipments outside of the U.S.

Not available at this time. We are currently only shipping within the U.S

Shipping Method

We ship via USPS 2-Day Air within the U.S.

Shipments within the U.S. usually arrive within 1-3 days.